Case Study · med spa

How we'd rebuild lcautism's website

Lcautism's site is losing customers fast — about $7,850/month in lost customers. Don't spend more on ads. Fix the site first.

Score: 39/100🔗 view current sitePublished May 8, 2026

👋What we found on the homepage

🔴Your page has no main headline at all

📍Visitors land and see nothing that tells them where they are or who you help.

🛠️Add one clear line at the top: 'Autism support for families in Lewis County, WA.'

🔴Your nav has 15+ links — visitors get lost fast

📍Too many menu items send people clicking in circles and they leave before they find help.

🛠️Cut to 4-5 links: Home, Services, Events, About, Contact — that's it.

🔴No clear next step for a new family

📍A scared parent lands here and has no idea what to do first — so they leave.

🛠️Put one big button in the hero: 'Get Help Today' or 'Find Resources Near You.'

🟢You have 25 photos — great visual foundation

📍Lots of images means the page won't feel cold or empty — that's already a win.

✍️Their words and positioning

How they build trust

🔴No faces or team bios on the page

📍Families trusting you with their kids need to see who you are — text alone won't do it.

🛠️Show a photo and one line about your team or founder near the top of the page.

🟠No stories from families you have helped

📍You have no quotes or wins from real families, so new visitors have no reason to trust you yet.

🛠️Add 2-3 short quotes from families — even one line each makes a big difference.

🔍Google + technical health

🔴No big text at top of page

📍Your page has no big text at the top to tell Google your main topic.

🛠️Add big text at the top with main words about your site and work.

🟢All images have good labels

📍All 25 images have labels Google can read and understand what they show.

🔴Loads 27 code files, site is slow

📍Your site loads 27 code files. That makes it slow on phones and web.

🛠️Drop or merge code files to make site load faster and keep people.

🟢Tab icon shows on browser tab

📍You have the little icon next to your tab name so users see your brand.

📱Mobile experience

🔴Phone site is slow and cramped

📍Site has heavy code loads and may be hard to see or slow on phones.

🛠️Make site lighter and check it fits phone screens well for less drop-off.

🟢Mobile scaling tag is present

📍You have mobile scaling tag so phones get the right size but that’s not enough.

The opportunity

Fixing the issues above could recover roughly $4,750/month for this business — about +29 leads per month.

Conservative math: avg med spa customer is worth ~$400. We rounded down on close rate AND on lift. The real recovery is probably 2x what we show.

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